Our Process:
At Pillars of Care, we believe in transparency and efficiency to ensure accessing our services is as seamless as possible.
- Contact Us: Kickstart your journey by reaching out to us via phone or message for a complimentary consultation. Our compassionate team is here to listen and assist in understanding your needs any way we can.
- Free Consultation: We’ll come to you and take the time to truly understand your unique needs. During this consultation, we’ll discuss how our services can best support you on your journey.
- Assessment & Assignment: Our experienced team conducts a thorough assessment of your needs, ensuring a personalised match with one of our trained support workers who best suits your requirements. We collaborate closely with you at every step, confirming schedules, preferences and plans to ensure your satisfaction.
- First Visit from Your Support Worker: Your chosen support worker will then pay you a visit to commence providing assistance based on your specific needs. They’ll work closely with you, prioritising your comfort and well-being throughout the process.
- Review: After four weeks, we conduct a formal feedback review to ensure your needs are being met. During this review, we check in with both you and your support worker to address any adjustments needed and ensure you are getting the best care. We then schedule future reviews throughout the year.
At Pillars of Care, we’re committed to ensuring that accessing support services is a smooth and hassle-free experience, allowing you to focus on living your life to the fullest.
