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About Us
Take your life to new heights
We are an NDIS service provider dedicated to delivering high-quality support that has been lacking in the industry for years. At Pillars of Care, it’s about more than just support – it’s about empowering you to build independence and realise your full potential. We believe true fulfilment comes from achieving your aspirations, and we’re here to help you navigate the path to independence. We use a strength-based approach when developing strategies and plans to improve life skills and abilities. We understand diversity, cultural appropriation and carry a strong sense of equality. We offer a wide range of services including household tasks, personal care, community access, interactive groups, therapies support, and developing life skills.
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Respect
Respect is more than just a word, it pervades every aspect of our work. We prioritise understanding, empathy, and cooperation to create a supportive environment where everyone feels valued and heard.
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Empowerment
Empowerment is our guiding principle. We believe in unlocking the full potential of every individual.
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Compassion
Compassion is at the heart of everything we do. We embrace empathy and kindness in all that we do, fostering a supportive and caring environment for our clients and team.
How it works
We pride ourselves on exceptional service
Our Mission
At Pillars of Care, we are on a mission to revolutionise the world of disability care. After years of witnessing the lack of attention and effort towards participants from support workers and providers, we knew it was time for change. Our aim is simple: to provide a higher quality of care, one that empowers our beautiful participants to live more fulfilling lives and achieve their goals. We conduct regular reviews and cross-checks to ensure that our staff are continuously trained and equipped to provide the quality care you deserve. We’ve refined our processes to streamline the experience for both support workers and you, making access to care easier and more efficient.
Our Vision
Our vision at Pillars of Care is to be the premier provider of disability services, renowned for our commitment to enhancing lives, fostering inclusivity, and promoting independence. We aspire to create a future where individuals with disabilities have access to the support and resources they need to reach their full potential. Through our dedication to excellence and innovation, we’re shaping a brighter tomorrow for all.
We Provide Services
We provide a range of services that can support your daily tasks, grow your skills and interact in the community.
Our Process
At Pillars of Care, we believe in transparency and efficiency to ensure accessing our services is as seamless as possible.
Contact Us
Kickstart your journey by reaching out to us via phone or message for a complimentary consultation. Our compassionate team is here to listen and assist in understanding your needs any way we can.
Free Consultation
We'll come to you and take the time to truly understand your unique needs. During this consultation, we'll discuss how our services can best support you on your journey.
Assessment & Assignment
Our experienced team conducts a thorough assessment of your needs, ensuring a personalised match with one of our trained support workers who best suits your requirements. We collaborate closely with you at every step, confirming schedules, preferences and plans to ensure your satisfaction.
Review
We conduct a formal feedback review to ensure your needs are being met. During this review, we check in with both you and your support worker to address any adjustments needed and ensure you are getting the best care. We then schedule future reviews throughout the year.
First Visit from Your Support Worker
Your chosen support worker will then pay you a visit to commence providing assistance based on your specific needs. They'll work closely with you, prioritising your comfort and well-being throughout the process.
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NDIS Service Provider
We believe true fulfilment comes from achieving your aspirations, and we’re here to help you navigate the path to independence.
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Feedback
Participants' Testimonial
Empowering lives through compassionate care, our participants share success stories.

The team at pillars of care are the definition of quality person centred care. They have a genuine drive to support you in anyway they can to live your best life. Gaggan, Hareem and staff go above and beyond 100% every single time. This is definitely a service provider that is worth giving a go.

Amy Quinn

Pillars of Care offers exceptional NDIS support with a compassionate, professional team. They empower clients and provide tailored assistance, making a significant positive impact. Highly recommended!

Nicole
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